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SingaporeMay 20, 2026 /PRNewswire/ — On May 20, a unique store opened on University Road in Shanghai’s Yangpu District: the world’s first commercial physical AI model store, “Lang Xian Cheng” (Courageous Orange). A commercial physical AI store can be understood as a physical store armed with AI+IoT. The SUNMI AI agent, SUNMICLAW (Sunmi Crayfish), will participate in business operations within the store, helping young store owners open and manage their shops.
At the opening ceremony, “Captain,” the founder and CEO of SUNMI Technology, completed the store’s first order through AI gesture interaction. The CPad wall-mounted smart ordering system and the full-scenario AI cash register system were simultaneously activated, providing a reusable IoT+AI model for physical business operations.
SUNMICLAW Makes Its Debut
The owner of “Lang Xian Cheng” is a post-2000s generation entrepreneur. As a new-generation store owner from Gen Z, he hopes to use innovative ideas to run the store. The store adopts an innovative “daytime coffee, nighttime bar” format: a light coffee and co-working space by day, transforming into a casual bar by night, precisely serving nearby university students, young professionals, and entrepreneurs.
As a practice of SUNMI’s “Altruistic XIN Journey” strategy, the SUNMICLAW agent will provide AI capabilities to the store owner, enabling full-process intelligence from front-end ordering to back-end operations. Through automated business analysis, it empowers the owner to grasp the store’s status and improve efficiency.
“Making it easy for young people to run a store” is also the original intention behind SUNMICLAW’s early debut.
CEO Waves to “Place Order,” AI Cashier Seamlessly Executes
At the opening ceremony, SUNMI CEO “Captain” personally attended and completed the store’s first consumer order through gesture interaction. From ordering and real-time order synchronization to intelligent verification, the entire chain operated smoothly, demonstrating the deep synergy between AI capabilities and SUNMI’s smart hardware.
CPad Wall-Mounted Ordering: No Queuing, Just Raise Your Hand to Order
The store innovatively features a CPad Wall-Mounted Ordering Area, where multiple CPads form an interactive ordering wall supporting real-time ordering and checkout. Customers can self-order without queuing, significantly enhancing consumption efficiency and experience.
“We need a model store to showcase AI’s real-world applications. IoT+AI further transforms into digital assets, helping store owners complete the journey from digitalization to intelligence, and then to digital assetization. In the future, we will continue to roll out different types of physical stores,” said CEO Captain at the event.
About SUNMI
SUNMI Technology is a globally leading provider of Business Internet of Things (BIoT) infrastructure and a pioneer in commercial “Physical AI.” It operates the world’s largest enterprise application marketplace and is listed on the Main Board of the Hong Kong Stock Exchange (stock code: 06810.HK). With IoT terminals, AIOS, and a cloud platform as its technological foundation, the company builds an end-cloud collaborative AI engine to empower the digitalization of commercial entities. It provides real-time services to developers and merchants in over 200 countries and regions, driving the comprehensive digitalization of the physical world.
As the world’s largest provider of Android-based BIoT solutions, with a market share exceeding 10%, SUNMI serves approximately 66,000 commercial partners and has 6 million active smart devices monthly. The company also operates the world’s largest enterprise application (To B) store, featuring over 34,000 commercial apps with cumulative downloads exceeding 240 million, covering more than 100 vertical industries. Currently, over 70% of the world’s top 50 catering companies use SUNMI products and services.