Hong KongMay 27, 2026 /PRNewswire/ — Hong Kong Airlines’ check-in counters at Hong Kong International Airport’s Terminal 1 (T1) officially relocated to the new Terminal 2 (T2) today. Effective immediately, passengers flying with Hong Kong Airlines can choose to check in and drop off their luggage at the Q row counters in T2 or the R row self-service check-in area. After completing security screening and departure procedures, passengers will proceed to the T1 Midfield Concourse for boarding.
Hong Kong Airlines check-in counters at Hong Kong International Airport Terminal 2 (T2) officially commence service
After completing check-in for the last flight at Terminal 1 (T1), the ground handling team initiated the relocation process at 4:00 AM today and successfully completed it by early morning, allowing passengers on the first flight departing from T2 to Shanghai Pudong to experience the new check-in process at T2.
To commemorate this significant milestone, Hong Kong Airlines held an inauguration ceremony at the T2 check-in counters, officiated by management from Hong Kong Airlines and the Airport Authority Hong Kong, and presented commemorative gifts to departing passengers on the day.
Wang Xiaodong, Chairman of Hong Kong Airlines (sixth from left); Vivian Cheung, Chief Executive Officer of Airport Authority Hong Kong (sixth from right); Steven Yiu, Executive Director of Airport Operations of Airport Authority Hong Kong (fifth from left); Ma Yunpeng, Vice Chairman of Hong Kong Airlines (fifth from right); Sun Jianfeng, President of Hong Kong Airlines (fourth from left); Ricky Yeung, Director of Airport Services of Airport Authority Hong Kong (fourth from right); Peter Cheung, Director of Corporate Affairs of Airport Authority Hong Kong (third from left); Li Dianchun, Executive Vice President of Hong Kong Airlines (third from right); Alex Au Yeung, General Manager of Passenger Terminal and Customer Experience of Airport Authority Hong Kong (second from right); Zhan Guicai, Vice President of Hong Kong Airlines (first from right); Lu Zengrong, Vice President of Hong Kong Airlines (second from left); and Zhu Huayi, Chief Financial Officer of Hong Kong Airlines (first from left)
Wang Xiaodong, Chairman of Hong Kong Airlines, stated: “Hong Kong Airlines is marking a significant milestone with its 20th anniversary, and being the first to move into the new T2 holds special meaning. The expansion of T2, in conjunction with the three-runway system, will effectively divert passenger flow from T1, helping to enhance overall capacity and prepare adequately for the peak season and future growth. T2’s overall design is stylish and vibrant, offering more comfortable and relaxing spaces, along with next-generation smart check-in facilities. We believe this will provide passengers with a comfortable and smooth travel experience.“
Wang Xiaodong also specifically commended the efforts of employees in this relocation. He stated that the company will allocate sufficient staff to assist passengers, explain the check-in process through social media and the app, and enhance market awareness of T2 and related services, ensuring passengers are fully informed of the latest arrangements before traveling.
Refreshed Corporate Visual Identity Showcasing the City’s Spirit
Coinciding with its 20th anniversary, Hong Kong Airlines announced last week the launch of a new corporate visual identity to align with the company’s evolution across multiple dimensions, including service quality, route network, and corporate positioning. Notably, this marks the first update to the tail fin visual identity since the company’s establishment, with the goal of completing the repainting of four aircraft within the year and ultimately rolling out the new design across the entire fleet.
The new visual identity is centered on the concept of “The Blossom,“ inspired by Hong Kong’s cultural heritage and the Bauhinia flower, which symbolizes the city’s spirit. The design blends traditional heritage with modern innovation, aiming to showcase Hong Kong’s unique growth trajectory, strong resilience, and rich cultural vitality. Hong Kong Airlines aspires for its development to be like the blooming Bauhinia,凝聚 the collective energy and deep heritage of the team, and, like the city itself, to be prosperous, harmonious, and full of infinite possibilities. Through this brand image refresh, Hong Kong Airlines will present a new face that is more dynamic, culturally warm, and closer to the expectations of contemporary travelers.
Hong Kong Airlines updates corporate visual identity and aircraft tail fin livery
Two Decades of Partnership Enhanced Benefits to Reward Passengers
To thank passengers for their years of support for Hong Kong Airlines and to celebrate the official opening of T2, Hong Kong Airlines is immediately upgrading two key member rewards: the “Fly More Rewards Program“ and the “Birthday Benefits.“
1. Enhanced “Fly More Rewards Program“
The enhanced “Fly More Rewards Program“ specifically benefits children (aged 3 to 11) and seniors (aged 60 or above). Eligible passengers who accumulate 2 round-trip Hong Kong Airlines flights departing from Hong Kong during the promotion period can redeem designated gifts on future flights; those who accumulate 5 round trips can redeem 1 economy class round-trip ticket for free. For details and terms and conditions, please visit the Hong Kong Airlines official website.
Hong Kong Airlines enhanced “Fly More Rewards Program”
2. Enhanced “Birthday Benefits“
Passengers flying with Hong Kong Airlines on their birthday from Hong Kong will enjoy “6 Birthday Benefits“ carefully prepared by the team. For details and terms and conditions, please visit the Hong Kong Airlines official website.
- Priority check-in and priority boarding for the birthday passenger and companions
- Business class upgrade “Buy One Get One Free“ offer
- Exclusive additional birthday gifts for children and senior passengers
- Receive a birthday card onboard the flight
- Free access to the Club Autus lounge for the birthday passenger and one companion
- Complimentary Gordon Ramsay Plane Food To Go birthday cupcake
Hong Kong Airlines enhanced “Birthday Benefits”
Additionally, Fortune Wings Club (FWC) members who register for the “FWC Member Birthday Benefits“ in their birthday month and take eligible flights can earn additional status points. For details, please visit the webpage.