Foshan, ChinaJune 16, 2026 /PRNewswire/ — On June 9, 2026, Midea Group officially launched its “Intelligent Agent Factory Global Expansion Solution.” This solution is based on the transformation practices of Midea’s Washing Machine Jingzhou Factory, which received the world’s first WRCA certification for an intelligent agent factory in August 2025. Midea has now turned this proven practical experience into a modular, standardized, and replicable solution, covering cross-cultural employee training, cross-border supply chain traceability, and more. It is broken down into 12 rapidly deployable modules to support global factory implementation.

Full PV coverage at Midea Thailand Factory
According to Deloitte data, 55% of Chinese companies seek growth through overseas expansion. Midea has identified three persistent challenges that companies face when going global: long cross-border supply chain distances, varying quality standards across different export markets, and difficulties in managing multinational employees due to differences in language, culture, and labor regulations.
This solution has been validated at Midea’s Thailand Refrigerator Factory. Through 72 AI applications and 13 core intelligent agents covering 25 scenarios, the factory achieved a 43% reduction in end-to-end order lead time, a 32% decrease in customer complaint rates, and a 62% reduction in employee training and certification cycles, demonstrating that China’s smart manufacturing capabilities are globally replicable.
In terms of employee training, Midea launched an AIGC+VR multilingual training system, compressing the new employee training cycle from 8 days to 3 days. For quality management, Midea built an expert knowledge base based on over 12 million quality cases and introduced a seven-step quality solution from VOC to VOP, enabling customer complaints to be traced back to specific production lines and root causes within seconds.
In supply chain resilience building, Midea developed a cross-border supply chain AI agent that monitors 35 core nodes in real time, reducing the anomaly resolution cycle from 48 hours to under 12 hours, while ensuring raw material on-time delivery rates remain stable above 96%. Combined with Annto’s integrated KD logistics solution, material kitting rates can exceed 99%.
At the Thailand factory, the finished product defect rate has dropped by 50%. Meanwhile, Midea’s business segments such as Midea Cloud, KUKA, Annto, Hiconics, CLOU Electronics, and Midea Building Technologies are further driving cost reduction and efficiency gains through automated production, recyclable packaging, and comprehensive energy-saving solutions.
Midea also announced the “Midea Global Expansion Partner Program.” Zhang Xiaoyi (Simon Zhang), Vice President and Chief Digital Officer of Midea Group, stated that this program is not about providing a set of standardized equipment, but rather transforming the practical experience accumulated over the years into executable methodologies and support capabilities for implementation.
This co-construction model has already yielded results. With Midea’s support, Wuhan Honghai Technology completed its Thailand capacity expansion project in 2024, taking only five months from infrastructure construction to formal production, and achieved a 1.6-fold increase in Thailand business scale by 2025. As a partner collaborating with Midea for 18 years, Xiamen Hexing Packaging has grown from a domestic supplier to a global partner, establishing factories in Southeast Asia and North America, and was included in Midea’s global strategic cooperation whitelist in 2025.

Full automation powered by KUKA robots at Midea Thailand Factory
