Xi’anJune 1, 2026 /PRNewswire/ — On June 1, Ping An Insurance (Group) Company of China, Ltd. (“Ping An”) announced the launch of the “Ping An Service Year • Ping An Good Things Festival,” which will introduce a series of flagship products and services in the areas of home, travel, and health, catering to customers’ needs in “integrated finance + healthcare and elderly care.” The first event of the “Good Things Festival” focuses on a comprehensive financial solution for the “pet ecosystem” targeting pet-owning customers. Its banking, property insurance, and life insurance subsidiaries have upgraded multiple pet-related financial products to provide one-stop, warm financial services for pet-owning families.
At the event, Fu Xin, Deputy General Manager and Chief Financial Officer of Ping An Group, noted that pet-owning families currently face common pain points such as high medical costs, difficulty in managing risks, and fragmented services. Leveraging its integrated financial platform advantages and ecosystem synergy capabilities, Ping An has integrated multiple scenarios including finance, insurance, healthcare, and travel to launch the upgraded “Pet Care Services” comprehensive financial solution. She stated, “Ping An serves 250 million customers, and we have identified that 26 million of them are pet owners. The company aims to leverage internal and external resource collaboration to build a service ecosystem centered around pet owners, integrating online and offline channels to make professional services readily accessible.” According to the “2026 China Pet Industry White Paper,” the number of urban dogs and cats in China reached approximately 126 million in 2025, with 78.74 million pet owners, nearly 70% of whom are young people born after 1990 and 2000. The average annual spending on pet services continues to rise.
Financial Products Deeply Integrated into Pet-Owning Lifestyles, Comprehensive Risk Protection Upgraded. Ping An Bank has launched the “Pet Love Credit Card,” which offers customized card designs for pet owners. Cardholders can enjoy exclusive benefits such as discounts on pet-related purchases, points redemption, travel with pets, and bookings at pet-friendly hotels. The premium version also includes exclusive pet insurance benefits.
Ping An Property & Casualty Insurance has introduced the upgraded “Pet Worry-Free • Love It Protect” 2.0 version. This pet insurance product features “zero deductible,” providing up to RMB 50,000 in annual medical coverage, along with pet death benefits and up to RMB 500,000 in third-party liability insurance. The product covers over 7,000 designated hospitals nationwide, with flexible reimbursement ratios, and offers practical service benefits such as annual pet check-ups and imported deworming medications.
Building a Pet Health, Travel, and Consumer Service Matrix, Expanding Service Network. Ping An Life Insurance has announced plans to create a “pet-friendly” community within its high-quality elderly care community, “Yinian City,” innovatively introducing a pet care service with dignity to address the emotional needs of both “elderly children and furry children.” Leveraging the “Ping An iMove” health platform, it will offer exclusive exercise courses and engaging companionship services. Shanghai Jahwa has announced plans to launch professional pet cleaning and care products.
A relevant official stated that Ping An Group’s ecosystem collaboration currently covers offline grooming and product services across 30 provinces and over 100 cities, with an online mall offering thousands of categories from major domestic and international brands. In the future, Ping An will actively expand into emerging service scenarios such as “in-home pet feeding, dog walking, and traveling with pets,” continuously innovating around the needs of “pets and their owners.” In June, Ping An will host multiple themed events titled “Ping An Spoils You to the Core” at the Ping An Financial Center (PAMALL) in Shenzhen, consistently creating a pet-friendly consumer experience.
Customer Demand-Driven, Innovatively Launching the “Good Things Festival” Series of Events. 2026 is Ping An’s “Service Year,” and the Ping An Group will leverage the “Good Things Festival” to promote its flagship products and services in areas such as home, travel, and health. In the home segment, Ping An Home 2.0 was recently officially launched, covering core scenarios in health, medical care, and safety through a “7 Good” service system. In the travel segment, domestic “Ping An Travel” integrates land, sea, and air rescue resources, while international “Ping An 24” provides round-the-clock protection. Products like Ping An Bank’s Global Guardian Credit Card extend emergency rescue and health management services worldwide. In the health segment, products such as Ping An’s “MediCare Worry-Free” and “eHealth Insurance ‘Family’ Series” expand coverage to include individuals with pre-existing conditions and entire families, integrating full-process medical services.
Ping An stated that as the socio-economic landscape develops with high quality and the population ages, customer needs are shifting from basic functional satisfaction to deeper values of long-term companionship and emotional care. The company will continue to deepen its “integrated finance + healthcare and elderly care” strategy, guided by customer demand, to continuously innovate professional and warm services, fully meeting customer needs. It aims to build a life-cycle protection system for customers, ensuring peace of mind for every family.