GuangzhouMay 27, 2026 /PRNewswire/ — Guided by the “ONE GAC 2.0” globalization strategy, GAC’s overseas expansion has entered the “fast lane.” In the past two years, GAC’s overseas sales have achieved nearly threefold growth, winning the trust of over 400,000 overseas users. From Asia-Pacific to the Middle East, and from the Americas to Europe, GAC is not only opening markets with high-quality products but also establishing a strong local presence with high-standard service systems, striving to set a new benchmark for Chinese brands in overseas services.
GAC goes beyond building great cars; it sets benchmarks for service overseas. Adhering to the brand philosophy of “Service First, Customer First” and the principle of “In the Local, For the Local,” GAC International has consistently promoted the implementation of GSSW service standards. GAC deeply understands the needs of global users and has built a service system that meets both unified global standards and local market adaptations.
In Thailand, GAC launched its first overseas service brand—GAC CARE—focusing on the full lifecycle needs of users’ vehicles, creating a service loop based on “Four Certainties.” In Singapore, it established high-standard workshops to deliver standardized, transparent, and traceable full-process service management. In Hong Kong, it opened a dedicated express logistics channel, achieving “produce and ship instantly, arrive and pick up immediately,” meeting market demands with extreme delivery efficiency.
In the Middle East, GAC introduced an extended warranty policy of “8 years/160,000 km for the entire vehicle and 8 years/200,000 km for the power battery,” alleviating users’ long-term ownership concerns. Additionally, during periods of regional instability in the Middle East, GAC partnered with local dealers to launch the “Middle East Customer Care” initiative, ensuring uninterrupted service and responsive support, demonstrating the warmth of its service.
In Europe, in addition to offering extended warranty services, GAC collaborated with Allianz Partners, a leading European roadside assistance brand, to provide European users with three years of free roadside assistance across the pan-European continent, along with dedicated software support services for electric vehicles.
Meanwhile, GAC leverages its advanced digital service capabilities to provide global users with comprehensive, full-cycle peace of mind. The GAC APP offers multi-device online assistance, while the in-vehicle system comes standard with wired and wireless Android Auto and CarPlay, supporting multiple languages for display and voice control, further enhancing the user service experience.
The speed of service response depends on the breadth of the system’s layout. Currently, GAC has established a presence in 102 countries and regions across five major global markets, set up 9 overseas parts warehouses, and built a network of over 696 channel outlets. This dense global service network enables GAC to achieve rapid response for original parts and nearby service, truly implementing the “Service First” philosophy for every user.
Wherever products reach, services follow; wherever users are, trust is assured. GAC is shaping the global image of Chinese automotive brands through its systematic service standards. This is the foundation of GAC’s ambition to become the “benchmark for Chinese brands in overseas services,” and it is also the essential path for Chinese automobiles to transition from “going global” to “integrating locally” and “moving upward.”
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